Amacom, The Amazing Company offers custom services and reliable complete solutions for retail, e-tail and B2B channels. Amacom provides everything for its partners from A to Z thanks to an excellent logistical infrastructure and the online order and information system Quecom. When it comes down to your request, the sky is the limit! Amacom has its own marketing department, development team, a broad sales team and a customer service that is also available on Saturday.
Check out below which core services and added values fit your organisation!
InboundIncoming goods will be carefully unloaded, checked and properly processed, so they can be made instantly available for sale.
PackingFor every order we hand pick the proper packaging. Orders will be sent out in a neutral looking, unique, purple packaging.
WarehousingAmacom has over 15.000 sqm of warehousing in three central, strategic locations. Thousands of products are securely stored here, ready for distribution.
ShipmentOrders placed before 22:00 will be delivered by Amacom six days a week, within 24 hours, directly to consumers, (web)shops, pick-up points and central warehouses including track & trace information.
Inventory management and stock financingA team of experts on purchasing and stock management are available to support your incoming goods on a daily basis. In addition, Quecom, Amacom's self-developed online order and information system, provides real time insight in your stock levels.
InvoicingAmacom supports its partners with a care-free financial administration within the logistical process. Amacom provides complete online payment services, from invoicing to processing bank transactions.
IT IntegrationAmacom offers the possibility to automate your processes through API and EDI connections. The development team is ready to realise every connection you wish to have.
ReportingFull insight from A to Z. Quecom offers real time insight in every detail of the partnerschip at any moment of the day.
ContentAmacom's content team provides relevant contect such as product information (EAN, description, stock level, pricing) and product images in Quecom.
Return logisticsAmacom has its own returns department. Return shipments will be checked, registered and correctly processed on a daily basis.
Order processingPlaced orders will be automatically passed on to our logistic center where they will be gathered, checked and prepared for shipment.
Customer serviceAt Amacom we highly value personal contact. Our customer service is available six days a week by phone, Whatsapp, chat and e-mail.
Credit insuranceAmacom is responsible for collecting the invoiced amounts within the set time standards.
Special care deliveryAmacom's unique purple delivery service gives a boost to the experience surrounding the delivery of goods. The professional drivers ensure quality and flawless delivery.
Market placesWith the Quecom platform we offer direct access to many market places, such as Bol.com, Blokker, V&D, Amazon and more.
Same day deliveryHave your orders delivered to your customer the same day. Amacom offers nation wide coverage for orders placed before 12:00.
Sales supportHigh quality support in the field of sales from Amacom's driven professionals within a large network of A brand e-tail and retail customers.
LoyaltyFrom online shop with discount for your employees to the development of a full loyalty program for customers.
Marketing supportFull support on marketing communication from Amacom's marketing experts.
Building brandsExclusive sales and marketing support on an European level. Conquer new markets and grow brands with Megami!
DevelopmentQuecom offers endless possibilities regarding online development. Specific data connections, webshops, apps and many more.
InstallationsDelivery does not stop at the front door! The trained "purple" drivers ensure that the ordered goods are installed in the right place, provide additional information if necessary and only leave when everything works according to the wishes of the customer.
ConsultingProject-based support from various Amacom experts in the field of logistics and development ensure that complex projects are successful.
Bonus payment managementAmacom provides the operational process of several bonus payments for our partners.
Discover the many advantages
Would you like to team-up with Amacom?
- Expertise in the field of planning, logistics and distribution
- 24/7 access to Quecom
- Limitless assortment, shaped by many (A-) brands
- Strong partner in automation (e.g. API and EDI connections, market places, brand shops and loyalty)
- Physical back office
- Own purple delivery service with dedicated drivers
- And many more reasons…